Heron Pond Farm Privacy Policy
Effective Date: 9/10/2025
Last Updated: 9/10/2025
Heron Pond Farm (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information of our customers, website visitors, and subscribers. This Privacy Policy explains how we collect, use, and safeguard your personal information in compliance with applicable privacy laws and Google Ads policies.
1. Information We Collect
We collect personal and non-personal information to provide our products and services effectively. Information we may collect includes:
Personal Information: Name, email address, phone number, billing and shipping address, and payment details (if applicable).
Website Data: IP address, browser type, device information, and usage data collected automatically through cookies or analytics tools.
Communication Data: Messages, inquiries, or form submissions from our website, email, or social media platforms.
2. How We Use Your Information
Heron Pond Farm uses collected data to:
Process and fulfill product orders, subscriptions, or pickup requests.
Respond to customer inquiries or support requests.
Send updates, newsletters, promotions, or farm event announcements (only if you opt in).
Improve our website experience, services, and product offerings.
Comply with applicable laws and regulations.
We will never sell, rent, or trade your personal information to third parties for marketing purposes.
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and analyze site performance. You may adjust your browser settings to disable cookies; however, this may limit some website functionality.
4. Data Sharing and Disclosure
We may share limited personal information with trusted third parties who help us operate our business — such as payment processors, delivery partners, and website hosting providers. These third parties are obligated to keep your data secure and use it only for the services they provide to us.
We may also disclose information when required by law or to protect our legal rights.
5. Data Retention and Security
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Heron Pond Farm implements reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, loss, or misuse.
6. Your Rights
You may request to:
Access, correct, or delete your personal information.
Withdraw consent for marketing communications at any time.
Ask questions about how your data is collected and used.
To exercise these rights, please contact us at info@heronpondfarm.com
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.
8. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised policy will be posted on this page with an updated effective date.
9. Contact Us
If you have questions or concerns about this Privacy Policy or your personal information, please contact us at:
Heron Pond Farm
299 Main Avenue
Email: info@heronpondfarm.com
Phone: 603-944-9405